GLOBAL LOGISTICS STANDARDS

PREMIUM TRANSIT.
BUILT FOR SPEED.

Getting your identity and matchday gear to your hands smoothly is our priority. We deploy a premium, dedicated courier infrastructure to guarantee processing integrity and swift delivery across borders.
01 / REGIONS
WORLDWIDE DISPATCH
Shipping available domestic and internationally to over 50 countries.
02 / TIMELINE
2 - 5 BUSINESS DAYS
Standard domestic processing arrives fast so you don't miss a single matchday.
03 / TRACKING
100% END-TO-END TRACKED
Live tracking numbers supplied via email directly following fulfillment.
04 / LOGISTICS
PREMIUM NETWORKS
Handled within highly secure warehousing facilities for maximum order accuracy.

WHAT HAPPENS NEXT

From the moment you checkout to the moment it hits your door, here is exactly how we handle your gear.

01 / SECURED

ORDER CONFIRMATION

An immediate automated email is sent to your inbox containing your receipt and order summary. Your items are now officially reserved.
02 / THE BUILD

FULFILLMENT TIMING

Our logistics network processes, packs, and prepares your order within 24 to 48 business hours. We ensure every detail is correct before it leaves the facility.
03 / DISPATCHED

TRACKING UPDATES

The moment your package is handed over to the courier, you will receive a second email containing your live tracking link.
04 / TRANSIT

EXPECTATIONS

Monitor your delivery door-to-door. If any unexpected delays occur in transit, our support team is fully equipped to assist you.
THE UNBOXING EXPERIENCE

PREMIUM FROM
THE FIRST TOUCH

We believe the experience begins before you even put on the jersey. Every order is meticulously packed to ensure an unboxing experience that matches the quality of the gear inside.

DR MONOGRAM PACKAGING

Custom external branding so you know exactly what has arrived.

FROSTED SLEEVES

Each garment is individually protected in premium frosted zip-lock casing.

PREMIUM INSERTS

High-stock informational inserts detailing the roots of your gear.

THANK YOU CARDS

A personalized note of appreciation directly from our team to you.
GLOBAL TRANSIT

INTERNATIONAL
SHIPPING POLICIES

We are expanding our roots globally. Review our current international capabilities and regulations before securing your order.

AVAILABLE REGIONS

We currently ship to the US, UK, Canada, Australia, and select European nations. If your region is unavailable at checkout, we are working actively to open logistics there soon.

CUSTOMS & DUTIES

International orders may be subject to local import duties and tax policies. These charges are the sole responsibility of the recipient and are not collected by us at checkout.

SHIPPING RESTRICTIONS

Certain heavy or oversized bundles may be restricted from international air freight. Additionally, we cannot dispatch orders to P.O. boxes outside of domestic territories.

DELIVERY EXPECTATIONS

Global transit typically requires 7 to 14 business days. Please allow additional time for cross-border customs processing, which is beyond our network's control.
SUPPORT & CLARITY

FREQUENTLY ASKED
QUESTIONS

WHERE IS MY ORDER? +
Once your order is dispatched, you will receive a confirmation email containing a live tracking link. You can use this link to monitor your delivery status at any time.
HOW LONG DOES DELIVERY TAKE? +
Domestic standard transit requires 2 to 5 business days. International transit typically takes 7 to 14 business days depending on customs processing in your region.
DO YOU SHIP INTERNATIONALLY? +
Yes, we ship globally to over 50 countries. Available regions and specific shipping rates will be calculated automatically at checkout based on your delivery address.
CAN I EXCHANGE SIZES? +
Absolutely. If your gear doesn't fit perfectly, we offer hassle-free exchanges within 30 days of delivery, provided the item is unworn and in its original packaging.